Hello everyone, I have a problem with my Handy 1. I can’t connect the Handy 1. HereSphere doesn’t see the Handy 1. I turn on BT mode, the blue light comes on, I scan in HereSphere, but nothing happens. It also works in Wi-Fi mode. It connects to X-Toys. Maybe I’m doing something wrong. I also have a Keon, it connects to HereSphere instantly and there are no problems. Please help.
And I forgot to say that I connect it directly to Quest 3.
Did you enter the handy’s key into heresphere?
the key in the water, but what with the key and without it, the same
You have to download the app and connect your device to your phone
once you follow the steps on the app you will get your key

I entered the key, downloaded the app, but both with and without the key, it’s the same
Did you setup the handy to connect to your wifi?
https://www.thehandy.com/new-to-handy/?srsltid=AfmBOorhtH-Rp0qHbiEvb8-3ilL3QM_rXSR3fXPhvFAQgMG_iSRmDEmV
Contact handy support
https://new.handyfeeling.com/ go here this will let you update it
Объсните пожалуйста порядок действий, в каком режиме подключатся?
I don’t speak Russian I forgot I can use translate I need to sleep
You press the bottom most button and hold it for like 1 second the light will change to pink and that is WiFi mode
- As others suggested, contact Handy support and they can walk you through updating to the latest firmware.
- Note that HereSphere does NOT support Handy’s Bluetooth mode - only wifi.
Does anyone know how to downgrade from firmware 3 to firmware 2, or reset the device?
Firmware 2 is completely out of support I’m not sure that’s possible.
Use the website to downgrade to any 3 version
Hey everyone, Moscow has decided to stop harassing Russians and blocked access to the Handy update. I had to update via a VPN hotspot, otherwise even support couldn’t figure out why Handy wasn’t updating.
