SR6 not moving

Bought the SR6 all the way and when I plug it in, I can hear it running but there’s no movement. The arms don’t home and they’re not locked in place so I can still manually move it. Intiface and MOSA detects it but there’s no movement. Anyone know why?

UPDATE: I tried to flash it but I keep getting the error

Connecting…An error occurred while uploading the sketch
.

A fatal error occurred: Failed to connect to ESP32: No serial data received.

Did you contact the seller?

I did, currently waiting on a response but I thought I would ask on here as well in case someone else has encountered a similar issue.

Yeah, best to wait for a response from the builder. They may have a quick answer vs. trying advice that may make it worse/harder to recover.

There are two buttons on the ESP32 called BOOT and EN (reset). To flash, while plugged in and powered, press and hold BOOT, then press and release EN, then release BOOT. Then you can flash the board.

Unfortunately, those buttons are on the side opposite the data and power pins, and it seems there are no holes in the default SR6 base through which to reach them, so you’d need to remove the board in order to flash it. If you choose to do that, I recommend taking pictures and notes on where everything is plugged in, so you don’t have to figure it out from build instructions or looking at the firmware code (which tells you which axes connect to which pins).

Once you’ve successfully flashed the image, reset the board by pressing EN again, or power cycle it, and it should come up ready to function. You should connect to it with the serial monitor in the Arduino IDE, then type the following three commands (press ENTER after each):

d0
d1
d2

You should get back the firmware version, T-Code version, and a list of axes.

If you get that result, it will probably work when you put the board back and reconnect the servos. There are commands you can manually enter as well to test individual servo movement, if you wish to do that. It’s not hard to look that up.