The Handy cant connect anymore

i have my handy for a long time, never had any problems. so i turned it on and pressed the wifi button to early making to light trun yellow. now its completely bricked. i cant connect it to my phone or pc or the handy app it doesent even shows up in the bluetooth scans. turning it on and off it starts blinking pink then pink and red over and over again. i would appreciate any help. and sorry, englisch is not my first language.

Pink and red means that it can’t connect to WiFi. See error codes here: LED Error Codes | Ohdoki Help Center

Flashing white and yellow means that the device is upgrading the firmware. If that somehow failed and the recovery also failed then that could explain why nothing works.

If it was black and yellow it means that the device was in safe mode. That is typically what you do to manually update the firmware via buttons. Read more about it here: Updating your Handy via Buttons. | Ohdoki Help Center You can select what to update to (or downgrade to) depending on what button you press.

Unless you want to experiment further yourself I recommend contacting TheHandy support for expert help on this.

i fixed it with the handy app and reconnected it. but thanks for the help.

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I’m glad you found a solution.

I didn’t suggest the app since you gave the impression that you had neither bluetooth nor wifi and it wasn’t possible to connect to the device at all :slight_smile:

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