Brand new "the handy" overheating

Hello, as in the subject… the second device “the handy” is damaged, support could not help in any way. I bought another one - the third one and I am starting to regret it…

After 10-15 minutes of work the device heats up, throws an error (purple-yellow flashing) and stops working until it cools down.

Does anyone have a similar problem?

I wonder if it is a device defect or the fault of the new “super” software

Best regards

If the device is actually hotter, that won’t be software. I’d just RMA and get a new one

Try to add a correct lubricant to the rail
Silicone grass I think

Find official Reddit handy or discord handy official