Handy Disconnects From DeoVR in Quest 3

After a relatively long time (say a couple of hours) the handy stops working when connected to WiFi. In settings it will say that it is connected but when you click on a video, the blue toy button or heatmap won’t show up. It also won’t work on Bluetooth either. I thought it may be the Handy but it works fine on Heresphere and Faptap.

I’ve tried the usual restarting the quest and the handy and also deleting and reinstalling DeoVR app but no luck. This happens every time so if anyone could help that would be great, thanks.

1 Like

If you are using it on Firmware 4, can you try downgrading to Firmware 3 and try again?

Thanks for the reply. I’m currently on firmware 3.2.3

It’s possible the hardware has an issue, please reach out to support for further steps! The amount of support I can give here is pretty limited