Handy hits the bottom while stroking down

Hi, new Handy user here (also have a kiiroo).

Everytime my Handy Stokes down it seems to hit the bottom of it`s limits and makes a loud clicking sound.
Maybe i just missed a step. I just hope its not broken.



Go one since 3 weeks and it’s the same. Maybe move the minimum point a bit higher can reduce this noice. I will try later today

I only had that problem when i used fleshlights with it, but what cerbere said could also help

Weirdly, this regularly pops up for me, and all I have to do to fix it is unplug it and plug it back in.

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Same, unpluggin from power and plugging back in usually fixes it for me.

The unplugging worked. Thanks for the easy fix!

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