I’m currently on my second Handy 2 Pro. The first one kept overheating, and eventually, I’m not sure if the motor fried or what happened, but it just stopped working. I did get it replaced through RMA, but this second one only lasted about two months before it unexpectedly died. I used it without any issues the day before, but when I checked it the next day to see if it needed charging, it wouldn’t turn on, even when plugged in.
I’m not mistreating this device. I make sure not to run it with demanding scripts and I clean it thoroughly after each use, avoiding harsh cleaners or getting any cleaning fluid inside the device. I also store it in a safe place where it won’t get damaged. It’s clear that I’m not the only one facing these issues, considering the numerous posts I’ve seen recently and the overwhelming volume of support tickets that Ohdoki has received.
This is the third time I have had to contact support regarding an issue with their products. I’m still waiting for a response; it has been almost two weeks of radio silence. Honestly, it’s becoming a little ridiculous.