We were just discussing this issue in RS public lounge chat 
If your PC/Phone bluetooth can read other devices, but not the launch and the launch is fully charged, then pretty guaranteed the bluetooth died on it unfortunately
Handy uses WIFI, so avoids that issue but u currently are at the mercy of their online servers for playback - I heard fleshlights are bit too bulky with it, but stock sleeve is still good
Keon is so far solid but still new product, but Im sure they learned from their past mistake, but all fleshlights fit fine in them
Consider OSR2 as well purchaseable through @M0SAIC - usb wired, easily repairable anytime
Heres links I try to provide on all my posts for toy option replacements if it helps:
Top 5 Interactive Toys:
TempestVR’s OSR2 = Recommended Seller here = OSR2s For Sale - Flexible Pricing
The ‘Handy’ (Use -50 ms Script Delay in SLR App for Perfect Sync!)
Fleshlight Kiiroo Launch
Kiiroo KEON New Scriptplayer + SLR Support!
Kiiroo Onyx+