Hi, there. Thank you for posting this. You’ve given me the courage to repair my own Keon, as I think it’s having the same problem. I have the outer case off and it looks like I have more screws to remove before I can get at that rod. Do you know, perchance, what types of screws these are? I thought they were hex/Allen, but I can’t get any of my imperial or metric ones to fit. My eyes aren’t the best. Anyway, thanks again!
EDIT: I figured out they are Torx T10s, and not all of them need to be removed. Just the ones holding on the circuit board and 4-6 near the bottom of the device.
In my case, the coupler was undamaged and the coupler had simply become separated from the threaded rod. I had ordered a new coupler in anticipation of replacing mine, and it came with an Allen key to tighten the set screws, which hold the threaded rod and coupler together. So, I just moved the rod back into place and tightened the set screws up, and put everything back together. It’s working fine so far!
Hello, would it possible for someone to show us how to get access to the coupler?
I took a look at the power mod and got the outer shell off. Then I got the circuit board off and some TR10 screws. Don’t want to rip any plastic apart
same question. my Keon has just given up. Rattling noise and eratic moving… like its slipping of rails or missing traction. Can’t find any online guidance on how to open it.