I’m going to post this as a temporary solution until I find a full solution as what I experienced was pretty random with the handy.
If your handy suddenly stops connecting, first try to change the key and reconnect.
If this does not work, then youll want to check if there is a problem with your handy itself.
How I did this was by connecting the handy to my phones hotspot. If it connects, your handy should be good, if it doesnt, I am not sure what this could mean, but I would contact customer support if this happens.
If your handy does connect to the hotspot, I would then attempt to connect to the Wifi once again.
If it still doesnt work, I would then change the key once more, and maybe give it some time before attempting to connect again.
These are just the steps I followed and it somehow started working again.
Another thing you can do is double check your wifi, maybe even reset your router (not sure if this will do anything but doesnt hurt to try).
I dont know if this will help anyone, I would definitely try it if you happen to run into problems, but definitely contact customer support.
You can access an AI chat through Handyverse which you can then contact an associate. It will take some time for them to reply back so be aware of that.
Other than that, I hope this could maybe help, and if not, I wish you the best of luck!
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